The Amazon Project 2025

This project is to monitor what percentage of on-time deliveries Amazon achieves on my orders for home & work^* in 2025. I was motivated years ago when Amazon started shifting Prime deliveries to my home & work between various distribution centers, and the delivery issues seemed to have taken a huge jump up. Ironically, they often pass from an Amazon center close to my house to another farther away before being placed on a delivery vehicle.

This web page is tracking all of my business and personal Amazon orders, Prime & non-Prime. An on-time delivery is when Amazon delivers all items in a given order on or before the date promised at the time the order is placed^†. Unless the delivery was paid to have a specific delivery time-window at the time of the order, a delivery is counted as "on time" if it arrives on the original promised calendar date. If an item was lost in transit ("Never Delivered") and Amazon automatically reordered it, that reorder appears as a separate order in the list and is held to the new order's original promised delivery date.

Note that when Amazon uses an "Amazon Flex" driver, they mark the package as "Shipped" when the delivery appointment has been scheduled, not when it's actually is given to the courier.

What is NOT included: Starting in March 2025, Amazon started listing walk-in in-store Whole Foods Purchases (normal in-person grocery shopping) under my Amazon Prime orders in my Amazon account. Those are not included below. Only online orders where Amazon was responsible for delivery to my house or place of work are included below.

As of the last update on April 13, 2025, covering 109 orders for work & personal use, Amazon's on time delivery rate on my orders for 2025 was approximately 96.3%.

View 2022 Delivery Data (90.8% over 401 orders)

View 2023 Delivery Data (93% over 359 orders)

View 2024 Delivery Data (90.6% over 413 orders)

2025 Delivery Data

^* An attempted delivery on or before the promise date but when the business is closed counts as an on-time delivery.

^† Unless the delivery was paid to have a specific delivery time-window at the time of the order, a delivery is counted as "on time" if it arrives on the original promised calendar date. If Amazon changed the promise date after the order is submitted, the original promise date at the time of order submission is used as that original promise date is, like price, part of the bargain they proposed to entice me to submit the order with them as opposed to one of their competitors like Walmart.